Shipping policy
Thank you for selecting our services. We prioritize the prompt and efficient delivery of your orders. Kindly review the details of our shipping policy to gain insights into how we handle and dispatch your purchases.
1. Order Processing Time
Your orders are processed 1-3 business days upon receipt. Please take note that processing transpires solely on business days, from Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the subsequent business day.
2. Shipping Methods
We extend various shipping options to ensure timely order delivery. Our key shipping partners include:
DHL
FedEx
Other Reliable Couriers
The selection of the most fitting carrier is contingent on your location and the shipping option chosen during checkout.
3. Shipping Timeframes
Anticipate an estimated delivery span of 5 to 15 business days post-shipment. Understand that shipping durations are approximations and may fluctuate based on factors like destination, customs processing and carrier delays.
4. Shipping Costs
We offer a transparent shipping fee service. Specific fee particulars can be viewed during checkout. Should any issues arise, please liaise with customer service.
5. Order Tracking
Upon shipment, an email confirmation containing a tracking number and a link for monitoring your shipment will be dispatched to you. Utilize this tracking number to observe the delivery status via the carrier's website.
6. International Shipping
We extend international shipping to multiple countries. International delivery times are variable and hinge on the destination and customs proceedings. Be cognizant that you might be accountable for any customs duties, taxes, or additional fees related to international shipments.
7. Shipping Issues
If you encounter any shipping concerns, such as delays or missing packages, promptly reach out to us. We will collaborate with the carrier to address any complications and ensure the swift delivery of your order.
8. Address Accuracy
Ensure the provision of a comprehensive and accurate shipping address while placing your order. We disclaim responsibility for delays or non-delivery prompted by inaccurate or incomplete address details.
9. Contact Information
For queries or guidance concerning our shipping policy, kindly engage our customer service team.
We are grateful for your patronage. Your satisfaction is paramount and we are dedicated to furnishing you with an exceptional shopping experience.
